Shipping policy
UPDATED SHIPPING POLICY — CANADA
Shipping Locations
We currently ship within Canada only.
All orders are fulfilled and shipped by our production partner, Printful.
Processing Time
Orders are typically processed within 2–7 business days before shipping.
Since items are made-to-order, production time may vary.
Shipping Rates — Canada
Standard Shipping
- Orders under $100 — 0–2 kg: $14.90 CAD
- Orders under $100 — 2–30 kg: $21.90 CAD
- Orders $100+ — Any weight: FREE
Shipping
- 0–2 kg: $21.90 CAD
Shipping times vary by destination; most orders arrive in 5–14 business days after production.
Remote locations may take longer.
Multiple Shipments
Because some products ship from different facilities, your items may arrive separately.
You will not be charged extra shipping if items in your order ship separately — charges are calculated once at checkout.
Tracking
Tracking information will be provided when available.
Some small items may ship without tracking.
Duties & Taxes
Prices shown are in Canadian Dollars (CAD).
Additional duties or taxes are unlikely but may apply depending on destination and product type.
The customer is responsible for any such fees.
Lost or Damaged Packages
If your package arrives damaged or is missing, please contact us within 30 days of delivery or expected delivery at the email address below.
alanabeauty@icloud.com
We will work with Printful to make it right.